Customer Service Representative

Torrensville, Adelaide SA

Full time

Customer Service - Call Centre & Customer Service

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Are you passionate about providing customer service? Looking to work in a great team environment?  An exciting opportunity exists for a passionate, motivated and enthusiastic Customer Service Representative to join the Prestige Appliance team in a full time role.

Prestige Appliance Repair Centre is a South Australian family owned business with over 35 years’ experience in the Appliance industry. Prestige Appliances is South Australia's authorized and recommended service agent for most of the major European appliance brands. An exciting opportunity exists for a passionate, motivated and enthusiastic Customer Service Representative to join the Prestige Appliance team in a full time role.

We are currently looking for a Customer Service Representative to join our expanding team. This role will involve working in a team environment and includes but is not limited to customer service, administration, booking trade services, scheduling and assigning jobs to our technicians.

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Job responsibilities will include;

  • Working in a team environment
  • Ensuring a positive experience for our loyal customers
  • Inbound and outbound calls
  • Data entry
  • Provide exceptional customer service
  • Interfacing with our service technicians & spare parts department

Requirements of the role will include;

  • Great attitude with a friendly and professional manner
  • Exceptional communication and customer service skills
  • Confident and pleasant manner
  • Intermediate Computer Skills

Our ideal candidate will;

  • Be a team player
  • Self-motivated and reliable
  • Enjoy customer interaction
  • Embrace changing technology and efficiencies

What is on offer?

  • Full time position
  • You will be rewarded with an excellent salary + super
  • Join a well-established and respected company with over 35 years’ experience in the Appliance Industry
  • Equal opportunity employer
  • All the coffee you can drink
  • Flexibility

For the right candidate there is always opportunities within Prestige Appliances to further develop your skills including but not limited to Electrical or Refrigeration apprenticeships and management roles.

How to Apply

If you have a great attitude with a friendly and professional manner, please send us your resume along with a cover letter to joe@prestigerepairs.com.au